Our approach is to write software to solve business problems, not to write software for software’s sake. Every feature should provide value to the business. If your software already works, but could be better, we can improve it without a full rewrite. Whenever possible, we would rather renovate than rebuild by integrating and extending your existing software and IT setup. Without extraneous features, our products are delivered faster and at a lower cost.
Direct Line of Communication
Good communication is paramount to writing great software solutions. Time and money are wasted when developers don’t understand the needs of their clients. We work directly with our clients, not through three levels of middle men, across 4-time zones, and 3 languages. Dovetail is not a software agency that goes dark for three months and then delivers a software package. Instead, we keep up consistent communication.
We like to start every project with a face-to-face meeting and provide clear communication about the project status to our clients throughout the entire software development lifecycle. Software requirements or priorities can change rapidly. We are always available to talk and use Microsoft’s software development tools to generate status reports weekly and on-demand.
We believe in treating software professionally and with integrity. We believe the best software is written in an environment of trust and mutual respect. And we know we have to earn that. We start by giving clear, detailed, accurate estimates and finish by delivering on time and within budget.